Analysis
Key to the success of any organizational change is the strength of the Business Analysis. As a discipline business analysis identifies the business needs and guides the determination of the appropriate solution to the business problem. Our Business analysts provide pivotal roles on client engagements in ensuring that the needs of the business are captured and delivered through the solutions implemented.
Curach business analysts have experience across the breadth and depth of the discipline and have domain experience across multiple industry sectors. We can help your team and project deliver better benefits for your organisation. Curach Business Analysts are well versed in the use of different tools and techniques to deliver client solutions such as:
- Structured Stakeholder Interviews
- Developing and Facilitating Workshops
- Requirement Gathering and Analysis
- Business Process Improvement and Re-engineering
- Use Case Modelling (UML) and functional design
Curach offer business analysis solutions customized to your organisation requirements. We can provide short or longer term support with our analysts capable of working either as an independent team or as part of an existing project team.
For more information on our business analysis solutions please contact us at <link to contact page>
Assessments and Diagnostics
Business Analysis expertise is combined with domain expertise to deliver a number of assessments and diagnostics within both business consulting and IT streams. These include
- Channel Strategy
- Customer Strategy
- Operating Model Review
- Business Intelligence Assessment and Strategy
- Outsourcing Feasibility
- Business Process Review
Client Success Stories
AIB CCTP Programme
Curach Business Analysts worked closely with AIB management to transform the business operating model for Direct Banking, AIB’s primary contact center. The engagement involved development of a new agent desktop, introduction of a new contact center to support the branch network and transformation to a tiered service delivery model. This was a significant programme for AIB and has allowed them to develop best in class telephony, desktop and business model processes. It has allowed AIB to realise significant cost savings through efficiency and provides a platform which can be leveraged by the bank to achieve economies of scale.
VHI – Primary Care & Web Strategy
Curach Business Analysts have worked closely with VHI in a number of key projects to support IT project delivery. Our business analysts defined the business and software requirements for a primary care solution and supported through implementation. This solution allowed VHI to manage the Primary Care claims process efficiently. Our Analysts worked with marketing to conduct a strategic business scoping exercise to develop a programme of change for their online presence vhi.ie. This allowed VHI to understand scope, scale and implementation options prior to undergoing development.
BOSI
Curach Business Analysts have worked closely with Bank of Scotland within both retail and business banking and have delivered a number of key projects. This includes the initial Halifax Retail programme, an operating model programme, document management solution, business process projects and a CRM Solution. Building a strong client relationship with BOSI has allowed them to leverage our consultant skills and experience to support their projects as required.